Wwwchasebanking

The banking industry continues to move towards a paperless business environment. Paperless checking services require a high level of integration of not only systems and technologies, but agreements in clearing practices and other banking function.

Recently Wachovia online banking moved to the top of the market in providing these kinds of services through a partnership with Accenture, CheckFree, Corillian, and Microsoft. Wachovia online banking now provides a much richer set of functionality, and equally as important, a broader set of access to non-Wachovia accounts using the CheckFree capabilities. The newest version of the software was standard for all new bank customers, and then existing customers were gradually converted to the new systems and user interfaces.

As with all conversions of this form, the current customers of Wachovia online banking may have found the richness of the new systems somewhat daunting at first but they gradually got used to the advanced functions provided. The acceptance of this latest version of Wachovia online banking was hopefully aided by the fact that many folks of the original customer base were probably involved in the requirements development phase of the program. This software was only developed following a most extensive and purposeful program that asked their customers what their needs were.

Features

The fully-featured Wachovia online banking capability provided customers to interact easily between accounts, and has a wide variety of self-service functions such as updating user profiles, ordering checks, and changing addresses. Closer integration with CheckFree has enabled Wachovia online banking to become most proficient at electronic billing and payment. Other online capabilities include access to Wachovia's online brokerage services. Wachovia online banking will continue to provide electronic and wireless alerts and the ability to view check images. As we move more and more into a paperless environment for banking, the focus will move less away from offering feature rich capabilities such as the new Wachovia online banking services offer, but also focus on the usability and ease of interactions issues that most of these systems still exhibit. That is why Wachovia is hoping that their latest versions of the online capability will also be more intuitive and, therefore, more popular with their customers. Perhaps, the Wachovia online banking capability may even become a feature of Wachovia's banking services that attract new customers.

Tips On Using Online Banking

Online banking is perhaps the single most important banking advance in the last twenty years. However, it should be carefully used. The most difficult area is in bill paying as there are still many stores and services that require a paper check and are not set up to receive electronic payments. With these accounts you must check your Wachovia online banking payment screens so that you can gauge when these checks will reach the credit card or service. Then allow for the credit card or services own payment processing time. By doing this you will realize that you may have to allow up to ten days for these accounts to show that the payment has been processed. This will help avoid unnecessary late fees.